FAQ

How can we ensure the best prices?

We collaborate directly with suppliers, eliminating middlemen. This approach allows us to offer products at lower prices compared to traditional retail channels.

How do shipping and return work?

Shipping times vary based on the product and supplier, typically ranging from 5 to 10 business days, depending on stock availability. Customers can return any item within 14 days of receipt, but are responsible for the return shipping costs, as we strive to maintain low prices on our items. For more detailed information, please visit our Shipping and Returns.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number on our website to track your order's progress.

How do I contact customer service?

Our customer service team can be reached via email at support@morgenfreude.com or through our website's contact form. We strive to respond to all inquiries within 24 hours.